Macos Mojave Failed to Download Use the Purchases Page to Try Again
If you're still experiencing a range of macOS eleven Big Sur problems long later on making the switch, you're not alone. Although the operating system was released back in Nov 2020, some Mac users are even so experiencing ongoing issues. While the inflow of macOS 11 was viewed past many as having been a long time coming, it's been a mixed handbag in terms of the benefits and challenges some users have experienced.
For those of you that are finding macOS 11 Big Sur bug still popping up for you, never fear, because in this guide we're going to talk yous through some very easy steps to fix all of the almost common problems. Once you've done that, y'all'll exist able to sit back and enjoy all the perks this operating organization has to offer. And there are plenty!
macOS 11 Large Sur was the biggest jump forward Apple's Os has taken in a long time, setting it apart from previous iterations. And, its launch also saw the release of the first M1-equipped computers as well from the Mac mini (M1, 2020) to the MacBook Air (M1, 2020) and MacBook Pro 13-inch (M1, 2020) of which Big Sur was made to take full advantage.
While information technology'south no longer the new child on the block, its successor macOS 12 Monterey has but been released, whatsoever recent operating arrangement still has some kinks that need fixing. Downloading and installation issues have been 2 of the most common bug that have been experienced, but complaints around hardware and software not working the way information technology should accept as well been up at that place on the list of reported bug.
For the most function, all of the macOS eleven Big Sur problems are easily solvable. Ordinarily information technology's a case of your Mac simply needing rebooting or being low on storage space, simply sometimes issues can besides occur if you're using outdated apps or if your Mac is old and not compatible with the new operating system. Whatever the case, this guide will assistance y'all effigy out how to solve the bug you're experiencing.
If you oasis't grabbed Big Sur yet, have a expect at our how to download and install macOS eleven Large Sur guide. Or, if you're set up to take the leap to the next Bone, cheque out how to download macOS 12 Monterey. For those of you sticking with us, let'southward take a look at the most common macOS 11 Large Sur Problems and exactly how to solve them...
How to fix macOS Large Sur download issues
1 of the almost common macOS 11 Big Sur problems that people have encountered is that macOS 11 fails to download, with some users seeing an error bulletin that says "Installation failed."
Others, on the other hand, are seeing "The network connection was lost" mistake messages when they try to download macOS Large Sur.
That'due south not all, either. A few become the post-obit error message: "Installation of macOS could not go on. Installation requires downloading important content. That content can't exist downloaded at this time. Try again later."
At that place are a few reasons why you may see this issue. It may be because a lot of people are trying to download macOS Big Sur at the same fourth dimension. If you think this is the instance, try again later on a non-peak fourth dimension to see if the download works and then. You tin also check the live status of the Apple Server to make sure everything is alright on Apple tree'due south terminate.
There should be a section labelled 'macOS Software Update'. If it has a greenish dot, then there's no consequence, but other colors suggest at that place's a problem with Apple delivering the update.
As you tin see from the screenshot in a higher place, there had been issues with the software update at the fourth dimension of writing, which have since been resolved.
Another reason could be that you simply do not have plenty space on your computer. Typically, a macOS download fails if you do non have plenty storage space bachelor on your Mac.
To make certain you do, open up the Apple menu and click on 'Virtually This Mac.' Select 'Storage' so check to make sure y'all have enough space on your hard bulldoze. You need at least 15GB free. If y'all're running low, open up the Apple tree menu, click 'About this Mac' so go to Storage > Manage and free upwards some disk space there.
It may also be worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connexion is equally reliable as possible.
If yous're still having problems downloading macOS Big Sur, try to find the partially-downloaded macOS xi files and a file named 'Install macOS eleven' on your difficult drive. Delete them, then reboot your Mac and try to download macOS Big Sur again.
And, if that doesn't piece of work, endeavor opening the App Store and clicking 'View My Account' to see if at that place is anything in the 'Unfinished Downloads' department. You may be able to restart the download from there.
Finally, endeavor logging out of the Store to encounter if that restarts the download.
How to fix "gateway timed out" mistake when downloading macOS Big Sur
In addition, another of the almost common macOS 11 Big Sur bug that's received a lot of complaints has been around the download stopping, and the system throwing upwards a "gateway timed out" or "bad gateway" error.
If y'all are having this effect, try starting your Mac in Condom Mode (hold downwardly Shift on the keyboard while it boots), then try downloading and installing macOS Big Sur again.
How to fix macOS Big Sur install issues
If your macOS Big Sur problem is in installing the operating arrangement, starting time make certain you check out our how to download and install macOS Big Sur guide, which will accept you through the steps yous need to take to safely install the new operating organization.
First of all, you lot'll desire to make sure you have a Mac that tin can run macOS Catalina. The following Macs are compatible:
- 12-inch MacBook (2015 and later)
- MacBook Air (2013 and later)
- MacBook Pro (Late 2013 and later)
- Mac mini (2014 and later)
- iMac (2014 and later)
- iMac Pro (all models)
- Mac Pro (2013 and after)
When yous have a compatible Mac and the macOS Big Sur download completes, simply there'southward no prompt for the installation to go on, then search in your Mac'southward application folder for a file chosen 'Install macOS 11'. Double-clicking the file should brainstorm installation.
If you run into the macOS Large Sur problem where the installation fails due to low deejay space, just restart your Mac and press Control + R while it'due south booting to enter the Recovery mode. Select 'Disk kicking' to boot normally, then remove unnecessary files to make space.
macOS Big Sur is stuck on 'Setting Up Your Mac'
If you accept installed macOS Big Sur, merely and so your Mac gets stuck on the 'Setting Upwardly Your Mac' message, you'll need to force a reboot of your Mac or MacBook. Don't worry, the 'Setting Upwardly Your Mac' message means the update is finished, so you lot won't lose whatever data or impairment anything by restarting your Mac.
To practise so, press and hold down the power button for a few seconds until the Mac or MacBook turns off. Wait a few more seconds, and then plow information technology back on. Your Mac or MacBook should at present kicking into macOS Big Sur successfully.
If y'all're struggling to free up disk space, expect out for hidden Time Machine files that may be taking up large amounts of infinite.
Once yous have freed up plenty infinite, retry the installation.
If macOS Catalina encounters a problem at the end of installation, then shows an error message, restart your Mac and printing Command + Pick + R on your keyboard while the Mac boots to start upwards the recovery system over the Internet. Yous can likewise try Shift + Option + Command + R.
If your Mac continues to fail to kick, follow Apple's instructions on creating an external Mac startup disk.
It may be worth restarting your Mac in Safe Manner, then trying to install macOS 11 Big Sur from there to fix the problem.
How to set up macOS Big Sur login bug
If you're having trouble logging into your Mac or MacBook afterwards installing macOS Big Sur, or yous're stuck in a loop where you log in, then get logged out once again, the following steps might help.
Starting time, restart your Mac and hold down the Command + S keys on your keyboard as it boots upwardly.
This will boot you into a command prompt. Now, enter in the post-obit:
/sbin/mount -uw / Press Enter on your keyboard. And so enter in the following:
rm /var/db/.applesetupdone This removes a file, which makes information technology appear like you're starting Big Sur up for the first fourth dimension. Don't worry, zero important is getting deleted. Press Enter, then restart your Mac.
You will then be asked to create a new admin user account.
MacBook fans go noisy after updating to Large Sur
Some people have been reporting that after updating to macOS Large Sur, their MacBook fans have become noticeably louder.
This is probable due to the fact that the MacBook is continuing to work hard backside the scenes updating the rest of the operating organization, including updating apps and re-indexing Finder. This can cause the fans to kick in to assist keep the MacBook absurd. Hopefully, after a few hours the fans should return to normal.
Is macOS Big Sur running slowly? Here's how to ready information technology
Once macOS Big Sur is installed on your Mac or MacBook, you lot may discover that your device is running slower than before.
If macOS Large Sur as well showed a notification that said "Optimizing Your Mac: Performance and bombardment life may be affected until completed," so this is normal, as macOS Big Sur is doing things behind the scenes which can initially impact performance.
Afterward a day or so, your Mac should be running just besides (if not better) as earlier. If you don't come across an improvement by and then, effort restarting your Mac or MacBook.
Another matter to cheque is to make sure that all of your apps and software are updated to the latest version. If whatever of them take issues with Big Sur, that could exist slowing downwardly your machine.
If you lot're using a new MacBook or Mac with Apple'southward M1 scrap, you may be using apps that are not optimised for it nevertheless. While Apple tree's Rosetta tool helps run apps for Intel-based Macs on Apple tree M1 devices running Big Sur, there may however be some performance problems. Keep an eye on the latest versions to run across if they have released an update for M1 Macs.
You tin can also open the Apple menu and select 'Organization Preferences'. From the window that appears, click 'Users & Groups'. Select 'Login Items' and and so select the apps you want to stop opening at startup and click the modest minus sign below the list.
Information technology's also worth making certain all of your apps are updated. Cheque the App Shop for any bachelor updates, or the app's website.
Yous can as well try restarting your Mac to see if that helps. If information technology doesn't, force-quit any apps that announced to be taking upwards a lot of RAM. You lot can identify these by using Action Monitor (in /Applications/Utilities) to establish what apps and processes are using upward the near CPU or RAM. Its CPU tab lists active processes, with a real-fourth dimension view of what'due south going on.
To force-quit an item, click information technology in the Action Monitor list, click the X at the left of the toolbar, then ostend you want to force-quit.
Also delete the cache. Open the Finder window, select 'Go' from the meridian card and select 'Get to Folder'.
In the text box that appears, type/Library/Caches.
Remove the data from inside every binder. Now echo the process with /Library/Caches (without the symbol). Running the Repair Disk tool from within Disk Utility may also help, and for more solutions check out ourHow to speed up your Mac guide.
How to fix macOS Big Sur battery issues
As with the operation issues above, yous may discover that at first your MacBook's battery life is a lot shorter. Again, this is probably because macOS Large Sur is doing some background work to set itself up – and after a few hours or a day, things should have settled downwards and your battery life should be back to normal.
If it isn't then make sure all your apps are updated. You tin as well click the bombardment icon on the top bill of fare bar, which will evidence you what apps and processes are taking up a lot of your battery life. Close those and see if the battery improves.
If it does, then make sure the apps in question take been updated, and check whatsoever of their settings to come across why they would be taking upwardly so much bombardment life in macOS Big Sur.
For more advice, visit our how to improve your MacBook's battery guide.
How to ready macOS Large Sur mouse problems
If you lot've installed macOS Large Sur and found your mouse no longer works, open upwardly the ~/Library/Preferences/ directory in finder and select and delete the following files:
- com.apple.AppleMultitouchMouse.plist
- com.apple tree.driver.AppleBluetoothMultitouch.mouse.plist
You may need to restart your Mac to become the mouse working.
How to fix macOS Large Sur Bluetooth issues
To fix issues with Bluetooth devices non working in macOS Big Sur try opening up Finder then click on 'Get' in the acme menu, then 'Go to Folder...'. Type in '/Library/Preferences'.
From at that place, you should run into a file called 'com.apple tree.Bluetooth.plist '. Select and delete the file (or motility it to another folder for safe keeping), and so restart your Mac and try connecting your Bluetooth device over again.
How to ready macOS Large Sur kicking problems
If you've installed macOS Big Sur, but your Mac won't start, then restart your Mac and concur downward Command, Option, P and R, which will reset the NVRAM (non-volatile RAM).
Hold the keys down until the computer restarts and you hear the startup chinkle for the second time. Release the keys after you hear the second startup chime. The PRAM will be reset also.
While in Safe Mode, run Disk Utility to run into if that will fix any macOS Large Sur boot problems.
For other means to fix a Mac that won't showtime, check out our guides how to Use OS X boot options to troubleshoot your Mac and how to ready a Mac that won't beginning.
Apps won't piece of work in macOS Large Sur
Ane of the nigh controversial changes included with macOS Catalina (and still present in Big Sur) is the fact that information technology no longer supports 32-fleck apps. This means any apps that don't accept a 64-bit version volition no longer piece of work.
Apps that volition be killed off in macOS Catalina (and therefore Big Sur) include Transmist 4.one.7, 1Password 2.12.two, iStats Menu two.9 and QuickBooks 2015. Y'all can view the full listing of the apps at The Tape Drive.
While near apps will hopefully take 64-scrap updates, there will be many that don't, which is bad news if y'all rely on them and upgrade to macOS Big Sur.
If yous're concerned that an app you lot rely on will no longer work in macOS Large Sur, you should check to run into if y'all have any 32-fleck apps on your arrangement.
To do this, click on the Apple icon at the top of your screen, then select 'About This Mac'. Click 'System Study' and and then get to the 'Software' section.
Click 'Applications' and you'll see a list of apps. There will exist a column called '64-flake (Intel)'. If an app has 'No' in that cavalcade, then it ways it won't be supported in macOS Big Sur.
You tin can bank check the list on The Tape Drive equally well to see if your apps are listed in that location.
If you do accept whatever 32-bit apps installed, you lot'll demand to check to meet if there is a 64-bit version (if the app has a website, it should say whether one is available).
If not, you'll need to find an alternative app that performs the same office only is 64-scrap. Our guide to the all-time Mac apps will assist you.
How to fix macOS Large Sur Wi-Fi issues
If you're having issues with connecting to the internet, either via Wi-Fi or an Ethernet (wired) connectedness afterwards installing macOS Big Sur, then try starting your Mac in Safe Mode and see if you can connect.
If you can, it ways that there's an effect with an app or extension that you lot take installed. Make sure you accept updated your drivers and apps, and go along an heart out for an Apple update in the future.
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Source: https://www.techradar.com/how-to/macos-11-big-sur-problems-how-to-fix-the-most-common-issues
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